Floor Cleaning Company San Diego
Frequently Asked Questions
858-457-2800
- What type of chemicals do you use? And are they safe?
- When can I walk on my carpet after cleaning?
- Can you clean carpet or rugs over hardwood floors?
- Are your cleaning and protection methods safe?
- Can you get the pet odor out of my carpet?
- Can all Stains be removed?
- How do I contact Complete Floor Care San Diego?
- How do I make an appointment?
- Do you provide services beside carpet cleaning and flood repair?
- Is Complete Floor Care San Diego certified?
- What is your service area?

What type of chemicals do you use? Are they safe?
We are very proud of the fact that we use Planet Guard products, eco friendly and effective green cleaning products that don't have synthetic chemicals, allergens or dangerous toxins. Made with all-natural ingredients, our cleaning products are absolutely one of the safest used in our industry today.

When can I walk on my carpet after cleaning?

Keep pets, children and regular traffic off the carpet for a period of six hours. Adults may use the carpet lightly immediately after cleaning by wearing socks or house slippers. Some carpets may still feel slightly damp for up to 18 hours depending on the carpet fiber type and soiling condition. This is normal and will not cause any problems.

Can you clean carpets or rugs over hardwood floors?
Yes, we have our system set up where the backing of the carpet or rug is not ever saturated, therefore no problem with wood floors underneath. Oriental rugs and all woven rugs should be cleaned in-plant by hand for the best results.

Are your cleaning and protection methods safe?
At Complete Floor Care of San Diego with the technology we use for cleaning and protection will not only provide you with the satisfaction of a clean floor, but also the knowledge that you are safe in your house. The chemicals we use do not leave residues that may cause irritation, nor are they harsh to your flooring. All of our master cleaners are certified.

Can you get the pet odor out of my carpet?

Pet odor in carpet is a common unfortunate incident. Though it seems like it may not be very harmful to your carpeting, it can actually be a complex problem, as the urine can soak through carpeting, and onto the floor and padding beneath.
When left without resolve, the urine leakage provides a growing spot for bacteria, which creates a worse odor issue, and can permanently stain the carpet. The best way to rid yourself of this issue is to have the urine cleaned from each layer of the carpeting – from the top of the carpet itself, the padding, and the sub floor on the bottom.
In light cases where the urine may only penetrate the top of the carpet, simple cleaning from us would be enough to remove the odor and the stain. However, in cases where there has been a large amounts, the carpet padding may need to be replaced and the sub floor and underside of the carpet will need to be treated and cleaned. Learn more about our Pet Odor Removal Services.

Can all Stains be removed?
That is the million dollar question, and the difference between a happy customer and a dissatisfied one. Of course, there are permanent stains that can never be removed and should be addressed by carpet cleaning professionals such as Complete Floor Care San Diego. Any type of artificially colored stains, and many others are nearly impossible to remove, but can be lightened. Stain kits are available to remove these stains but once again there are factors involved as far as longevity of the stain, volume and carpet color as well.

How do I contact Complete Floor Care SD?
Please give us a call at 858-457-2800. Our professional staff is available to help you with any questions about our carpet and floor cleaning services.

How do I make an appointment?

There are two ways to make an appointment: You could call us at 858-457-2800, or use our easy contact form to schedule an appointment. You will receive an immediate response. We value your time as much as you do.

Do you provide services beside carpet cleaning?
Yes, our certified technicians are also proficient in upholstery, area rug, and hard surface flooring cleaning, including wood flooring, grout, ceramic tile and natural stone. Find out more in our Services page.

Is Complete Floor Care SD certified?
Complete Floor Care SD is a certified firm. The IICRC is the most recognized organization for certification of high quality carpet, rug, and upholstery cleaners.
Our founder, Don Sargent, is an Certified Master Textile Cleaner, the highest level of certification granted. He has been a carpet cleaner in San Diego for nearly 30 years. Our knowledgeable staff applies the most rigorous, up-to-date and eco-friendly standards to your carpet and floor cleaning needs.

What is your service area?
We serve all of San Diego County.
We believe that we are the best San Diego Floor Cleaning Company
Please give us a call we will come to your Home or Office and give you a free, no obligation quote.
858-457-2800
Please use our easy contact form to schedule an appointment.
8650 Genesee, Suite 214, San Diego, CA 92122